Story · Lisanne Bainbridge, Automatica (1983)

Ironies of Automation (1983) (Lisanne Bainbridge, Automatica (1983))

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Bainbridge's 1983 paper argues that automating industrial processes can expand rather than eliminate the human operator's problems, leaving them the abnormal conditions.

In plain words

  • A 1983 paper argues that industrial automation can create new difficulties for human operators instead of removing them.
  • The usual approach leaves people responsible for unusual situations that the machinery does not handle.
  • The paper considers keeping people involved in live decisions while they work with computers.
  • Factory designers need to support human judgment because automation can leave people handling the hardest exceptions.

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