Story · Dmitry Buykin (Maersk)
Tribal Dungeons of Global Shipping: AI Agents at Global Scale (Dmitry Buykin (Maersk))
talk · Story page
A Maersk talk on turning screenshot-based operating procedures into executable agent instructions, and the refinement loop that made them accurate.
In plain words
- Maersk turned picture-based work instructions into directions that an artificial intelligence system could follow safely.
- Human experts supplied required steps, while the software handled how to carry them out.
- Each procedure included starting conditions, decisions, checks, recovery steps, and proof that the task worked.
- The team used more than 100,000 corrections over nine months to improve instructions across countries.
- Shipping teams can automate varied local work only when their practical knowledge becomes precise, testable instructions.
Appeared in
- Maersk's 100,000 corrections, preference-trap evals, and Tencent's Hy4 Preview
Aug 31, 2026 · lead story
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